Terms & Conditions

Terms & Conditions

Last updated: October 1, 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of PrivateJetMatch.com and the services, information, forms, tools and features made available through the website.

PrivateJetMatch is operated by:

Aura Digital Global LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: concierge@privatejetmatch.com

By accessing or using PrivateJetMatch, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or submit a request through it.

2. About PrivateJetMatch

PrivateJetMatch is an independent private aviation and travel platform.

We provide services and information that may include:

• private flight enquiries;
• charter request coordination;
• Empty Leg and route alerts;
• private aviation information;
• travel planning tools;
• premium-event content;
• accommodation discovery;
• hospitality opportunities;
• yacht and ground-transport enquiries;
• pet-travel planning;
• destination information;
• affiliate recommendations;
• travel-related content and Concierge assistance.

PrivateJetMatch may help users identify, request or explore services provided by independent third parties.

Unless expressly stated otherwise for a particular service, PrivateJetMatch does not itself operate aircraft, hotels, yachts, ground transport or hospitality venues.

3. PrivateJetMatch is not an aircraft operator

PrivateJetMatch does not own or operate aircraft and does not exercise operational control over flights.

Operational matters remain the responsibility of the relevant licensed aircraft operator, including matters such as:

• aircraft operation;
• flight safety;
• flight crew;
• maintenance;
• operational control;
• permits;
• slots;
• airport suitability;
• regulatory compliance;
• final passenger and baggage acceptance.

Any aircraft displayed, described or recommended through PrivateJetMatch is subject to final confirmation by the relevant aviation provider or operator.

Images may be illustrative and may not represent the exact aircraft ultimately offered. additional information may be collected as described in the Analytics and Cookies sections below.

4. Aviation coordination and Air-Dynamic

Selected private aviation enquiries may be coordinated through Air-Dynamic SA, Switzerland, or through other appropriate aviation providers.

Where Air-Dynamic or another third party provides the charter service, aircraft sourcing, contracting, payment collection or operational fulfilment, the relevant provider’s own contractual terms may also apply.

PrivateJetMatch may:

• introduce the customer to an aviation provider;
• communicate trip requirements;
• assist with the request process;
• help identify potentially suitable flight options;
• coordinate communications between the customer and relevant providers.

PrivateJetMatch does not have authority to bind an aircraft operator unless this is expressly stated in writing for a particular transaction.

The identity of the contracting aviation provider should be made clear before a booking is confirmed.

5. Requests are not confirmed bookings

Submitting:

• a Request a Flight form;
• Trip Planner;
• Pet Travel request;
• Empty Leg request;
• Route Alert;
• Contact form;
• event enquiry;
• hospitality enquiry;
• accommodation enquiry;

does not by itself create a confirmed booking.

A website submission is a request for information, assistance or availability.

No flight, accommodation, hospitality product, yacht, transport service, ticket or other travel service is confirmed until the relevant provider has expressly confirmed availability and all required booking conditions have been satisfied.

PrivateJetMatch does not guarantee that a suitable option will be available.

6. Quotes and availability

Any quotation, estimate, availability indication or travel option presented through PrivateJetMatch is subject to confirmation.

Private aviation pricing and availability can change because of factors including:

• aircraft availability;
• positioning requirements;
• airports selected;
• slots;
• permits;
• landing and handling fees;
• passenger numbers;
• baggage;
• fuel;
• crew requirements;
• weather;
• de-icing;
• route changes;
• operational restrictions;
• taxes;
• regulatory requirements.

Unless specifically stated otherwise, a quoted or displayed option should not be treated as a binding offer until formally confirmed by the relevant provider.e availability, pricing, acceptance by an operator or completion of a booking.

7. Payments and booking contracts

Unless expressly stated otherwise, PrivateJetMatch.com itself does not complete the aircraft charter transaction.

Payment may be collected directly by:

• Air-Dynamic;
• an aircraft operator;
• an accommodation provider;
• hospitality provider;
• yacht provider;
• transport company;
• travel provider;
• other third-party supplier.

Their payment, cancellation, amendment and refund terms may apply to the relevant transaction.

You should review the relevant provider’s terms before making payment or confirming a booking.

If PrivateJetMatch introduces a separate paid service in the future, any additional payment terms applicable to that service will be disclosed before purchase.

8. Commissions, referral fees and commercial relationships

PrivateJetMatch may receive compensation when a user books or purchases a service introduced or facilitated through the platform.

This may include:

• charter commissions;
• referral fees;
• affiliate commissions;
• marketing fees;
• commercial partnership payments;
• revenue shares.

PrivateJetMatch may therefore have a commercial relationship with some providers appearing on the website.

Where appropriate, we aim to disclose material commercial relationships clearly.

A provider’s commercial relationship with PrivateJetMatch does not guarantee availability, quality or suitability for a particular traveller.

9. Affiliate links

Some PrivateJetMatch pages may contain affiliate or referral links.

If you click such a link and later make a booking or purchase, PrivateJetMatch may receive a commission from the third-party provider.

The price you pay is determined by the relevant provider.

Affiliate relationships do not make PrivateJetMatch the seller or provider of the underlying product or service unless expressly stated otherwise.

The relevant third party’s own terms, cancellation policy, payment conditions and privacy policy apply.

Important: the Terms page alone is not sufficient affiliate disclosure for individual recommendations. Affiliate relationships should also be disclosed clearly near relevant links or recommendations. The FTC specifically advises that affiliate disclosures should be clear and conspicuous and placed close to the recommendation or link, rather than buried only in general terms.

10. Advertising and sponsored content

PrivateJetMatch may display advertising, sponsored placements or paid promotional content.

Sponsored or advertising relationships will be identified where appropriate.

The presence of an advertisement does not necessarily constitute an endorsement by PrivateJetMatch.

Advertisers and third-party providers are responsible for their own products, services, claims and contractual obligations.ies and technologies in use will be provided in our Cookie Policy and cookie-preference centre.

11. Empty Legs

Empty Leg flights exist because an aircraft is already scheduled to reposition or operate without its usual paying passengers.

Because of their nature, Empty Legs may be particularly subject to:

• schedule changes;
• aircraft changes;
• route changes;
• cancellation;
• operational repositioning requirements;
• availability changes;
• short booking windows.

An Empty Leg appearing on PrivateJetMatch does not guarantee that the aircraft will remain available.

Requests may be coordinated with the relevant aviation provider, but no Empty Leg is confirmed until formally accepted by that provider.

Users should not make irreversible travel arrangements solely on the basis of an unconfirmed Empty Leg opportunity.

12. Route alerts and travel alerts

PrivateJetMatch may allow users to request alerts relating to:

• Empty Legs;
• particular routes;
• event travel;
• hospitality;
• accommodation;
• travel updates.

An alert is an information service only.

Creating an alert does not:

• reserve an aircraft;
• guarantee that a matching route will appear;
• guarantee availability;
• guarantee a particular price;
• create a booking.

Alert frequency may vary according to available information and opportunities.

Users may stop alerts using the available preference-management options or by contacting us.

13. Accommodation, hospitality, yachts and transport

PrivateJetMatch may introduce, recommend or link to third-party services such as:

• hotels and accommodation;
• villas;
• hospitality;
• event experiences;
• yachts;
• chauffeurs;
• ground transportation;
• destination services.

Unless specifically stated otherwise, these services are provided by independent third parties.

PrivateJetMatch does not control their:

• availability;
• pricing;
• property condition;
• schedules;
• cancellation terms;
• performance;
• safety standards;
• customer service.

Your contract for such services is normally with the relevant provider.

14. Events and tickets

PrivateJetMatch publishes content relating to premium events and destinations.

Event dates, schedules, ticket availability, access arrangements, transport rules and other event information may change after publication.

Users should verify time-sensitive or official information with the relevant event organiser or official source before travelling or making a purchase.

Unless expressly stated otherwise, PrivateJetMatch is not the organiser, promoter or official ticketing partner of events featured on the website.

References to events, trademarks or organisers are used for informational and descriptive purposes.

For example, PrivateJetMatch is not affiliated with Formula 1, Formula One Management, the Automobile Club de Monaco or the Monaco Grand Prix unless expressly stated otherwise.

All third-party trademarks remain the property of their respective owners.

15. Package travel and combined travel services

PrivateJetMatch may display or help coordinate several components of a journey, such as a private flight, accommodation, hospitality or ground transport.

Unless expressly stated otherwise for a particular transaction, PrivateJetMatch does not sell those combined services as principal.

Separate services may be supplied under separate contracts by independent providers.

Nothing in these Terms is intended to remove rights that apply under mandatory package-travel or linked-travel-arrangement legislation.

If a particular transaction is legally treated as a package, linked travel arrangement or equivalent protected travel product under applicable law, the mandatory rights applicable to that transaction will prevail over any inconsistent provision of these Terms.

EU rules can apply not only to pre-arranged package holidays but also in certain circumstances to self-customised packages and linked travel arrangements.sensitive documents or information through ordinary email or general website message fields unless specifically instructed to do so.

16. Pet Travel

PrivateJetMatch may assist travellers in exploring private aviation and travel arrangements involving pets.

Pet acceptance remains subject to factors including:

• aircraft operator policy;
• aircraft type;
• cabin configuration;
• route;
• destination rules;
• species;
• breed;
• size;
• weight;
• veterinary requirements;
• import or export requirements;
• documentation.

Users are responsible for ensuring that all required pet documentation is correct and valid.

This may include, depending on the journey:

• veterinary certificates;
• vaccination records;
• microchip requirements;
• import permits;
• export documentation;
• health certificates;
• destination-specific requirements.

PrivateJetMatch does not provide veterinary or legal advice and cannot guarantee that a pet will be accepted by an operator, airport or destination authority.

Final acceptance must be confirmed by the relevant operator and authorities.ts.

17. Passports, visas and travel documentation

Travellers are responsible for ensuring that they have the documentation required for their journey.

This may include:

• valid passports;
• visas;
• residence documents;
• entry or transit permissions;
• health documents;
• permits;
• customs documentation;
• pet documentation.

PrivateJetMatch may provide general information or practical guidance, but users should verify requirements with the relevant authorities.

PrivateJetMatch is not responsible for refused boarding, denied entry, immigration decisions or losses resulting from inadequate or incorrect traveller documentation except where applicable law provides otherwise.

18. Information you provide

You agree that information submitted through PrivateJetMatch will be accurate and not intentionally misleading.

Travel requests may depend on information such as:

• dates;
• airports;
• passenger count;
• passenger requirements;
• baggage;
• pet details;
• special requirements.

You should inform PrivateJetMatch or the relevant provider promptly if important information changes.

You should not submit unnecessary sensitive personal information through general website forms.

19. Email and electronic communications

By submitting an enquiry, you authorise PrivateJetMatch to contact you about that enquiry using the contact information you provide.

This may include:

• confirmation emails;
• responses from the Concierge team;
• clarification questions;
• requested travel options;
• updates directly related to your request.

Submitting a travel request does not automatically subscribe you to unrelated general marketing.

Marketing communications are handled according to the choices available to you and our Privacy Policy.

Third-party websites

PrivateJetMatch contains links to external websites and services.

We are not responsible for the privacy, security or content practices of third parties.

You should review the privacy notice of the relevant provider before submitting information directly to it.

20. Website content

We aim to provide useful and accurate information.

However, travel information is highly dynamic.

Information may become outdated due to changes involving:

• operators;
• airports;
• schedules;
• events;
• regulations;
• ticketing;
• routes;
• accommodation;
• pricing;
• destination requirements.

We may update, correct or remove content without notice.

Content is provided for general information and travel-planning purposes and should not be treated as legal, financial, medical, veterinary or regulatory advice.

21. Third-party websites

PrivateJetMatch contains links to third-party websites.

We do not control those websites and are not responsible for their:

• content;
• availability;
• privacy practices;
• security;
• products;
• services;
• terms.

Opening or using a third-party site is at your discretion and is subject to that site’s own terms and policies.

22. Permitted use of the website

PrivateJetMatch is intended for lawful personal or business travel-related use.

You must not:

• use the website for unlawful purposes;
• provide fraudulent information;
• impersonate another person;
• interfere with the operation or security of the website;
• introduce malicious software;
• attempt unauthorised access;
• scrape, crawl or systematically extract content without permission;
• use automated systems to overload or disrupt the website;
• reproduce substantial portions of PrivateJetMatch content without authorisation;
• use the website to infringe another person’s rights.

We may restrict access where reasonably necessary to protect the website, users or our legitimate business interests.

23. Intellectual property

Unless otherwise indicated, the PrivateJetMatch website and original materials appearing on it are owned by or licensed to Aura Digital Global LLC.

This includes, where applicable:

• PrivateJetMatch branding;
• original text;
• layouts;
• databases;
• graphics;
• proprietary tools;
• original downloadable materials;
• website code and design elements.

You may use website content for ordinary personal travel-planning purposes.

You may not commercially reproduce, redistribute, republish or exploit substantial original PrivateJetMatch content without permission.

Third-party photographs, trademarks, event names and other third-party materials remain owned by their respective rights holders.

24. Privacy and cookies

Use of personal information is governed by our Privacy Policy.

Use of cookies and similar technologies is described in our Cookie Policy and consent-management tools.

These documents form part of the framework governing your use of PrivateJetMatch.

25. Availability of the website

We aim to keep PrivateJetMatch available and functioning properly, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

• maintenance;
• hosting issues;
• technical failures;
• cybersecurity measures;
• third-party outages;
• updates;
• events outside our reasonable control.

We may modify or discontinue website features where reasonably necessary.

26. Third-party service performance

PrivateJetMatch is not responsible for the independent performance of aircraft operators or other third-party providers.

Where a problem relates to an independently provided service, the relevant provider’s terms and applicable law normally govern responsibility for that service.

This does not affect any legal responsibility PrivateJetMatch may itself have for services that it directly agrees to provide.

27. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude liability for:

• fraud or fraudulent misrepresentation;
• death or personal injury caused by negligence where such liability cannot lawfully be excluded;
• rights or remedies that applicable consumer law does not permit us to exclude.

PrivateJetMatch is not liable for losses caused solely by the independent acts or omissions of third-party travel or aviation providers where PrivateJetMatch is not legally responsible for those acts.

To the fullest extent permitted by applicable law, PrivateJetMatch will not be responsible for indirect or consequential business losses such as lost profits, lost business opportunities or business interruption arising from use of the website.

For consumers, nothing in these Terms limits liability for losses that are reasonably foreseeable and caused by our breach of obligations where applicable law gives the consumer a right to recover such losses.

Mandatory consumer rights always prevail.

This balanced formulation is deliberate: consumer terms cannot simply remove statutory rights or impose unfair exclusions.

28. Events outside our reasonable control

PrivateJetMatch is not responsible for delay or failure caused by circumstances reasonably outside its control.

Examples may include:

• severe weather;
• natural disasters;
• volcanic activity;
• strikes;
• airport closures;
• airspace restrictions;
• government measures;
• war or civil unrest;
• epidemics;
• infrastructure outages;
• provider cancellations;
• regulatory restrictions.

Where the affected service is provided by a third party, the provider’s terms determine the consequences of such events.

29. Consumer rights

These Terms are not intended to reduce rights granted to consumers by mandatory law.

If you are a consumer and the law of your country gives you protections that cannot contractually be excluded or reduced, those protections continue to apply.

This includes mandatory consumer rights that may apply in the European Economic Area, United Kingdom or other jurisdictions.

30. Changes to these Terms

We may update these Terms where reasonably necessary, including when:

• PrivateJetMatch introduces new services;
• commercial arrangements change;
• technology changes;
• laws or regulations change;
• website functionality changes.

The latest version will be published on this page with an updated “Last updated” date.

Changes will apply prospectively unless applicable law requires otherwise.

31. Suspension or discontinuation

We may suspend or restrict access to PrivateJetMatch where reasonably necessary because of:

• security concerns;
• misuse;
• suspected fraud;
• unlawful activity;
• technical requirements;
• material breach of these Terms.

We may also discontinue individual website features.

Any existing confirmed booking remains subject to the terms of the relevant contracting provider.

32. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

If you are acting as a consumer, this choice of law does not deprive you of mandatory protections that apply under the law of your habitual residence.

For business users and disputes not subject to mandatory consumer jurisdiction rules, disputes relating to these Terms will be subject to the competent state or federal courts serving Sheridan County, Wyoming.

Consumers may retain the right to bring proceedings in another jurisdiction where mandatory applicable law provides that right.

33. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

34. No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.

35. Entire agreement

These Terms, together with the Privacy Policy, Cookie Policy and any specific terms expressly presented for a particular PrivateJetMatch service, form the general agreement governing use of the website.

A confirmed third-party booking may also be governed by separate terms issued by the relevant provider.

36. Contact

Questions about these Terms may be sent to:

Aura Digital Global LLC
Operating PrivateJetMatch
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: concierge@privatejetmatch.com